Support
FAQ
Answers to the questions we hear most, from booking to delivery day.
Common
Questions.
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We shoot events, portraits, studio sessions, and graduation photos. Every shoot is tailored to what you're celebrating, whether that's a wedding reception, a corporate launch, a solo portrait sitting, or a full graduation batch.
For weddings and large events, 2–3 months ahead keeps your preferred date open. Portrait and studio sessions are more flexible — 1–2 weeks is usually enough, though peak graduation season fills up fast.
Every package includes a dedicated photographer, full-resolution edited images, and an online gallery for downloads and sharing. Add-ons like second shooters, prints, albums, and same-day previews can be added depending on the package tier.
Yes. We regularly travel for destination weddings and out-of-town events. A small travel fee may apply depending on distance — let us know your location when you inquire and we'll quote it upfront.
Portrait and studio sessions are typically delivered within 5–7 business days. Full events like weddings take 3–4 weeks, since every frame goes through careful color grading and retouching before it reaches your gallery.
Absolutely — we encourage it. Send us your must-have shots ahead of time and we'll build them into the shoot plan, alongside the candid, in-between moments we naturally look for behind the lens.
Life happens. You can reschedule free of charge up to 7 days before your session. Cancellations made with less than 48 hours' notice forfeit the booking deposit, which covers the time already blocked for you.
Yes, our studio space is available for hourly rental with lighting equipment included, for clients who want to bring their own photographer or shoot self-portraits. Reach out for current rates and availability.
Solid colors and simple textures photograph best — avoid busy patterns or logos that pull focus. Bring one or two outfit changes if you'd like variety, and feel free to bring props or items that mean something to you.
Yes, we offer archival-quality prints, framed pieces, and hand-bound albums as add-ons to any package. Every print is color-matched to your edited gallery so what you hang on the wall matches what you saw on screen.
We accept cash, bank transfer, and major cards. A 30% deposit secures your date and is deducted from your final balance, which is due on or before the day of the shoot.